Privacy Policy
https://shopletzy.com is owned and operated by Shopletzy Private Limited, Chennai, a company
incorporated under the Companies Act, 2013 with its registered office
at Level 8 & 9, Olympia Teknos Park, No. 28, SIDCO Industrial Estate,
Guindy, Chennai, 600032, India
The Company respects your privacy and values the trust you place in
it. Set out below is the Company's 'Privacy Policy' which details
the manner in which information relating to you is collected, used
and disclosed. All visitors to www.shopletzy.com (Site), Android/iOS
mobile apps are advised to read and understand our Privacy Policy
carefully, as by accessing the you agree to be bound by the terms
and conditions of the Privacy Policy and consent to the collection,
storage and use of information relating to you as provided herein.
If you do not agree with the terms and conditions of our Privacy
Policy, including in relation to the manner of collection or use of
your information, please do not use or access our services.
Our Privacy Policy is incorporated into the Terms and Conditions of
Use of the , and is subject to change from time to time without
notice. It is strongly recommended that you periodically review our
Privacy Policy as posted on the website.
Collection, Storage and Use of Information Related to You
We may automatically track certain information about you based upon
your behaviour on our website/apps. We use this information to do
internal research on our user's demographics, interests, and
behaviour to better understand, protect and serve our users. This
information is compiled and analysed on an aggregated basis. This
information may include the URL that you just came from (whether
this URL is on the or not), which URL you next go to (whether this
URL is on the or not), your computer browser information, your IP
address, and other information associated with your interaction with
our online services.
We also collect and store personal information provided by you from time
to time on the . We only collect and use such information from you that
we consider necessary for achieving a seamless, efficient and safe experience,
customized to your needs including:
- To enable the provision of services opted for by you;
- To communicate necessary account and product/service related information from time to time;
- To allow you to receive quality customer care services;
- To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
- To comply with applicable laws, rules and regulations; and
- To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.
Where any service requested by you involves a third party, such
information as is reasonably necessary by the Company to carry out
your service request may be shared with such third party.
We also do use your contact information to send you offers based on
your interests and prior activity. The Company may also use contact
information internally to direct its efforts for product
improvement, to contact you as a survey respondent, to notify you if
you win any contest; and to send you promotional materials from its
contest sponsors or advertisers.
Further, you may from time to time choose to provide payment related
financial information (credit card, debit card, bank account
details, billing address etc.) on the . We are committed to keeping
all such sensitive data/information safe at all times and ensure
that such data/information is only transacted over secure [of
approved payment gateways which are digitally encrypted, and provide
the highest possible degree of care available under the technology
presently in use.
The Company will not use your financial information for any purpose
other than to complete a transaction with you.
To the extent possible, we provide you the option of not divulging
any specific information that you wish for us not to collect, store
or use. You may also choose not to use a particular service or
feature on the , and opt out of any non-essential communications
from the Company.
Further, transacting over the internet has inherent risks which can
only be avoided by you following security practices yourself, such
as not revealing account/login related information to any other
person and informing our customer care team about any suspicious
activity or where your account has/may have been compromised. We use
data collection devices such as “cookies” on certain pages of the to
help analyse our web page flow, measure promotional effectiveness,
and promote trust and safety. “Cookies” are small files placed on
your hard drive that assist us in providing our services. We offer
certain features that are only available through the use of a
“cookie”.
We also use cookies to allow you to enter your password less
frequently during a session. Cookies can also help us provide
information that is targeted to your interests. Most cookies are
“session cookies,” meaning that they are automatically deleted from
your hard drive at the end of a session. You are always free to
decline our cookies if your browser permits, although in that case
you may not be able to use certain features on the and you may be
required to re-enter your password more frequently during a session.
Additionally, you may encounter “cookies” or other similar devices
on certain pages of the that are placed by third parties. We do not
control the use of cookies by third parties.
If you send us personal correspondence, such as emails or letters,
or if other users or third parties send us correspondence about your
activities on the , we may collect such information into a file
specific to you.
We do not retain any information collected for any longer than is
reasonably considered necessary by us, or such period as may be
required by applicable laws. The Company may be required to disclose
any information that is lawfully sought from it by a judicial or
other competent body pursuant to applicable laws. The may contain
links to other websites. We are not responsible for the privacy
practices of such websites which we do not manage and control.
Personal Information Collected from Connected Social Media Accounts
When you connect a third-party social media account to your Shopletzy account, we may collect certain information associated with that social media account, such as:
Shopletzy may allow you to connect your Facebook page or profile to your Shopletzy account. In such cases, we will access certain information from Facebook, including your profile image, display name, username, page ID or profile ID, and access tokens. This information is used solely to help you automate replies, manage your Facebook messages, and schedule or publish content via the Shopletzy platform. We do not share this data with any third parties.
Shopletzy may allow you to connect your Instagram profile to your Shopletzy account. We will access specific information from Instagram such as your profile image, display name, username, profile ID, access tokens, and sent posts. This information enables Shopletzy to support content publishing, automate replies, and manage direct messages on your behalf. All data access complies with applicable laws and is not shared with any third parties.
Shopletzy may allow you to integrate your WhatsApp Business account. In doing so, we may access your display name, business profile ID, phone number, access tokens, and message logs necessary to deliver automated replies and manage customer conversations through Shopletzy. All data collected will be used strictly to provide the intended messaging services and will not be shared with third parties.